This is what the judges had to say...
"Inform Accounting go above and beyond on their commitment to client care, regularly gathering feedback through independent surveys that are then analysed monthly at board level to review and improve processes and client service.
The team at Inform have demonstrated great proficiency in their use of Xero software and more than 40 ecosystem apps, and continually invest in a team that is dedicated to improving their use of technology.
A long-standing Xero partner, Inform has continued to excel and set a great example for digital accountancy in the UK."
We were delighted to have been shortlisted again for the Client Service Award, recognising our dedication to delivering outstanding client service.
Our practice has gone from strength to strength over the past decade, in great part due to our attitude to client care as well as technology.
We understand the importance of apps and tech in finance, and don’t shy away from it. So if you're already using cloud accounting software, or are looking to make the move to digital, we're here to help.
We were extremely proud to have be shortlisted for this award.
Our employees provide an exceptional service, and we're passionate about giving back to them. Through regular training and personal career development plans, we empower our team to be the best they can be.
It was an honour to be shortlisted for this award.
Whilst we missed out on this one, we were really proud to have been shortlisted for recognition of our excellence in customer service throughout the whole of the Greater Birmingham area.
As part of the winning announcement, feedback from the judging panel this year paid note to our:
When announcing this award, the judges highlighted our clear sense of vision and direction. "Here is a firm with clear buy in from the team that has translated into strong outcomes for clients and an excellent set of results."
Although we didn't win this award in 2020, it was great to be shortlisted as a finalist. It reflected the significant growth success we saw in 2020, which had been driven by delivering a great quality service.
At Inform Accounting, what we do is about so much more than making money and helping our clients manage theirs.
